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Service

We Stand Behind You

Our service principles include professionalism, scrupulousness, and accountability. And we provide a range of value-added services to assist you in streamlining your supply chain and improving overall business performance.

Prompt Response

24X7 online, respond within 8 hours.

Patient Attitude

Discuss every details with you in an efficient way.

Professional Advice

Always think at you, provide optimal suggestion suit you best.

Accountable Solution

Always help you fix problem with a solution.

Simple Principles to Resolve Complex Issues

Take It

Take responsibility for the problem and focus on finding a solution, regardless of who caused it.

Communicate

Keep you informed about the issue and how it’s being resolved, as communication is crucial for a better customer service experience.

Let Us Take Care of Everything

Consultation
Fan selection and pricing.
Customization
Design and engineer fan for you.
Technical Support
Guide you through the installation, setup, and maintenance.
Logistic Support
Logistics support for on-time shipment.
Trouble Shooting
Assistance and responsible after-sales service.
Accessories Supply
Free replacement parts for a certain percentage of after-sales components.

Talk To Us

*We respect your confidentiality and all information are protected.

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